SHIPPING & RETURNS
Shipping
- Order before 10am for same day shipping (public holidays and weekends excluded)
- Rates & lead times calculated upon checkout
- Free shipping on orders over $150 AUD
- Items delivered outside of Australia may be subject to clearance through customs, which can result in duties and taxes. Base Body cannot estimate how much these will be as they vary from country to country.
- 14 day policy. All eligible items can be returned within 14 days for a store credit, exchange or refund. Subject to stock availability & condition of item/s.
- Please email info@basebodybabes.com to lodge your return request.
- You can choose to receive your refund as either a store credit or back to your original payment method. Shipping costs excluded.
- Items must be in original packaging with all tags attached. New & unused.
- No returns on socks & hats.
- Please note refunds can take up to 10 working days to show in your account due to processing times.
- Please contact our support team if you believe you have received a faulty item.